Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging and must be in resellable condition.
Several types of goods are exempt from being returned. Perishable goods such as food, Products including but not limited to Trading item and Kuji cannot be returned.
To complete your return, we require a receipt or proof of purchase.
All products are strictly non-refundable.
Only regular priced items may be exchanged.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your request.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are strictly non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a shipping service with tracking number or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.