About Pre-order Bonus
Some items may include pre-order bonuses, however there are many cases in which specific information about the items or quantity are uncertain. Due to this, in cases where there are no specifications regarding pre-order bonus items in the product title, pre-order bonus items will be provided on a first come, first served basis or by drawing lots. Unless specified in the item’s title, Hakken! cannot guarantee customers will receive the pre-order bonus.
Regarding Ordering Multiple First Release Editions in the Same Order
Customers may order several First Release Edition items (or items with pre-order bonuses) with different release dates in the same order. These items will be shipped according to the item with the latest release date, meaning items will not be shipped on the date of stock arrival. There may be some cases where our store is unable to provide the First Release Edition or bonus items due to the resulting delay in shipment. We recommend that customers who wish to receive the First Release Edition or Pre-Order Bonus Items place separate orders for each item to facilitate the fastest possible shipment.
Regarding First Release Editions
Some items are produced as First Release Editions, however there are many cases in which the specifics regarding this are uncertain and/or quantities are limited. Due to this, in cases where there are no specifications regarding first release editions or otherwise in the product title, those items will be provided on a first come, first served basis or by drawing lots. Although the item picture may depict the First Release Edition, in some extremely unusual cases the item delivered may be the regular edition, or vice versa.